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Shipping & Returns

Returns Policy

Each One Z Pillow® is a brand new, single owner baby product. We are therefore unable to accept product returns except to exchange damaged goods. Please contact us for an RA number within 3 business days in this case.



We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.



Shipping time :

US Customers we ship via Fedex Smart Post. Delivery is approx 5-12 business days 


Or Fedex Ground. Delivery is 3-5 Business Days (with embroidery 7-10 days)
We do not do rush orders at this time.



International customers are responsible for ALL taxes, fees & duties upon arrival of your package. Refunds will NOT be given, for returned pillows. Please be aware of these fees. We ship via US Post Office to keep costs and fees low. Approx 10-21 days.

NOTE- We have no control over customs timing. Please be patient.


NOTE: If you do not see your country listed, please contact us to see if we can ship to you.    Info@onezpillow.com



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