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Frequently Asked Questions

Frequently Asked Questions

 

 1.  What are the dimensions of the One Z Pillow?

            The One Z Pillow’s outside dimensions are approximately 24” x 24” x 5”.

 2.  What is the weight of the One Z Pillow?

            The One Z Pillow weighs approximately 4-5 pounds.

 3.  What is the One Z Pillow made of?

            The One Z Pillow ismade of a 100% cotton shell and stuffed with a polyester fiberfill.  The covers are made from a super soft polyester

            fabric.

 4.  Can you wash the One Z Pillow?

            We recommend that the pillow itself be spot cleaned with a damp soapy cloth. The covers can be machine washed and dried.

 5.  Are any chemicals such as flame retardants added to the pillow?

            No.  Chemicals, including flame retardants, are not added to our pillows.

 6.  How do you use the One Z Pillow?

            We have included a detailed description on how to use the One Z Pillow on our website - the link is:

                  http://onezpillow.com/how-to-use/

 7.  How long does international shipping take?

            We state that international shipping can take anywhere from 14-21 days for delivery, this is mainly due to the unpredictability of the

            customs processes.

 8.  The One Z Pillow is only one size, how do I know it will fit me properly?

            The One Z Pillow has an adjustable strap for the buckle and will comfortably fit  up to a 52” waist.

 9.  How long will shipping take within the US?

            We ship via FedEx SmartPost from our warehouse in North Carolina.  Once the pillow is picked up from our warehouse,

            delivery can take anywhere from 5-8 days on the East Coast and to 7-10 days on the West Coast.

            We do offer faster shipping for an additional fee via FedEx Ground - you can  choose either of these options during the checkout

            process.

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